A resource is a schedule (calendar) that is not assigned to a person. Resources can be created to book or reserve rooms such as conference rooms and labs, equipment such as laptops and projectors, and can be scheduled by designated people. Learn how to request a resource for your department.
Office 365 Calendar operates differently than Oracle Calendar. The default view of a resource shows Free or Busy times with the person's name who booked the room. Limited details are available for those with Outlook 2010 and 2011. All Office 365 users can view whether a room is available or not by viewing the resource calendar directly or by using the Scheduling Assistant. However, not everyone can book rooms nor see all the details of a room.
A delegate can see ALL details and are the meeting room “secretary”. They receive the requests for accepting or denying in- or out-of-policy requests as well as conflicts. Delegates do not have control to manipulate the calendar or set rights to it.
Requestors can see the details. These are people who can schedule the room. There are both in-policy holders and out-of-policy holders. Out of policy holders can request outside of the 8am-5pm time block.
Only policy holders and delegates can book a resource. Resources need to be added to meetings via the Scheduling Assistant as to avoid conflicts. Resources should NOT be booked from the resource calendar directly! When a new meeting is created, it is not enough to place a room number in the 'Location' if a resource exists in Office 365 for that room.
If using Outlook 2010, a resource calendar can be viewed directly by adding it to your calendar list. However, in Outlook 2007, the default viewing permissions differ from Outlook 2010 and a 2007 user may be locked out of viewing the room unless the correct rights have been assigned. This is why using Outlook 2007 with resources is not optimal. Delegates nor policy holders are able to change these sharing permissions.
Viewing and adding resource calendars to your list in Office 365 Web Access works well. Everyone has viewable access to all resources within the GAL (Global Address List), however, only designated policy holders are able to book the rooms.