UCI Campus Internet Upgrade

June 21, 2022

The Campus Internet Upgrade was completed successfully on July 9, 2022. The campus border to the internet was upgraded from a complex legacy architecture to a simplified, modern border that provides almost 3 times the bandwidth, and significantly improves network security and operational resilience.

The Office of Information Technology (OIT), in collaboration with UCI Health Information Services, is embarking on a multi-million dollar upgrade to improve the campus community’s access to the Internet.  

The project will increase UCI’s connection to the Internet by a factor of 10, while simultaneously improving both the security and reliability of that connection.  The scope and complexity of this upgrade require a complete interruption of campus and medical center internet services between 10 PM – 12 AM on Friday, July 8, 2022, followed by intermittent but brief outages over the following 10 hours.

UCInetID Logins Affected
Cloud-based services requiring campus authentication services such as WebAuth and Shibboleth will not be available during the outage.

Services that WILL be impacted during this maintenance window include:  

  • Internet services for campus buildings and medical center users
  • Remote users connecting to campus-based resources
  • OIT-supported residential buildings 
  • Wireless internet services campuswide, including Resnet, Mobile Access, and Eduroam
  • New authentication sessions or sessions that time out during this window will fail to re-authenticate during the main outage window
  • New Email sessions requiring authentication will fail to authenticate 
  • Internal campus and residential users will receive failure errors when trying off-campus websites
  • VPN services to campus, medical center, and library resources
  • Offsite backups to Internet service providers

Services that will NOT be impacted during this maintenance window include:  

  • AWS Public Access
  • Internal campus network resources
  • Genetec
  • Internal links between campus clinics to Medical Center
  • Medical Center Epic
  • Facnet 

Updates for this upgrade will be provided on the OIT website via the Status Dashboard

Article updated on:
April 7, 2023

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