News
ZotGPT, UCI’s Official Generative AI Solution, Launches for Faculty and Staff
As the world continues to embrace generative AI and explore the depths of its capabilities, UCI is officially launching ZotGPT for faculty and staff. ZotGPT offers a variety of solutions to suit your needs, and we are looking forward to enhancing this portfolio throughout 2024 and beyond.
OIT Support Holiday Hours
Happy Holidays! Please be advised that our Help Desk will be closed from Dec 24 – 26 and Dec 31 – Jan 2 in observance of the winter break.
CrashPlan Data Backup Now Available for Campus Researchers
UCI is now offering CrashPlan data backup for all campus researchers free of charge. CrashPlan is an application that protects your most important data without impacting your workflow. By running backups every 15 minutes, it helps protect you from data loss such as...
Changes Coming to Duo MFA on 10/19
On October 19, 2023 the UCI Single Sign On (SSO) process is changing slightly. Users will no longer need to select “send a push” after entering their UCInetID and password. It will automatically send a push to the last used device. The update should be seamless for most UCI faculty, staff and students, with no interruptions to services.
Webfiles Retirement Coming Soon
OIT will shut down the Webfiles service on January 3, 2024. We recommend you move any data you wish to keep to secure, campus-approved collaboration alternatives before then.
Microsoft Announces Changes to M365 Storage
On August 1, 2023 Microsoft announced that it will change its storage model for its cloud productivity suite Microsoft 365 (M365). The majority of these changes will occur when the University of California systemwide contract with Microsoft expires in 2028.
Google Storage Tiers Update
As a reminder, though 90% of users do not exceed the new established limit, as a whole, UCI must work together to reduce storage by July 1, 2024 or face an interruption of service across all Google Workspace tools.
WebAuth Decommissioning: January 2024
On January 16, 2024, WebAuth will officially be decommissioned and shut down.
New Support Hours for Help Desk Starting June 17th
The OIT Help Desk is implementing new support hours that will take effect on June 17th. Our goal is to serve you better by concentrating our support during the times you need us most.