Data Backup and Recovery Service
OIT offers a Data Backup and Recovery Service using EMC’s Networker product. The Networker client software must be installed and running on the system whose data is being saved. This software is available from OIT.
Service Levels
For each server, one full-save of the data will be performed each month with incremental saves performed either twice weekly, or daily.
Service Level Agreement (SLA)
To learn more about what is offered with Data Backup and Recovery, read the Service Level Agreement (SLA).
File Restoration Service
For a small fee, OIT will restore your data from backup. The fee only applies if OIT performs the restore on your behalf. There is no fee if you perform the restoration yourself.
Please note that the OIT Data Backup and Recovery Service is not an archival storage service.
Sensitive Data Requirements
If you have sensitive data that requires strict security compliances (examples include data subject to the requirements of the Health Insurance Portability and Accountability Act (HIPAA) of 1996, California Senate Bill (SB) 1386 of 2003, or UCOP’s Business & Finance Bulletin IS-3 Electronic Information Security), it is your responsibility to assess whether your use of the OIT Data Backup and Recovery Service is compatible with your data security requirements.
Contacts
- Email – oit-datacenter-colo@uci.edu
- Urgent Issues – Call OIT’s Help Desk 24/7 at (949) 824-2222
Need more help?
Cost
Data Center
For each server, one full-save of the data will be performed each month with incremental saves performed daily or twice weekly.
Service Current Rates Rate Type
Data Center Co-location /rack unit/month $12.71/unit/month Recharge
Data Center Backup & Recovery/GB/month $0.055/GB/month Recharge
Data Center Storage/100GB/month $5.70/100GB/month Recharge
File Restoration
The first request is waived for EUS supported clients. This fee only applies if OIT performs the restore on your behalf. There is no fee if you perform the restoration yourself.
| Service | Current Rates | Rate Type |
|---|---|---|
| Data Recovery | $40/request | Recharge |
Two Month Recovery Period
Please note that the OIT Data Backup and Recovery Service is not an archival storage service. The data will remain available from the Networker servers for a period of two months before the space is reclaimed for other save sets. Changes to data older than two months will not be recoverable.