Unix Platform as a Service
OIT provides fee-based Linux and UNIX support via Enterprise Unix Services (EUS). This includes system administration and consulting services.
Services Offered
Enterprise and Unix Services in OIT offers system administration options for OIT-hosted Unix/Linux servers located in OIT’s Data Center (ODIT). There are two support levels offered: Basic and Full. Below is an abbreviated list of service tasks for comparison between service levels. It is not an exhaustive list of service tasks provided.
Support Levels
Service Level
Time and Materials
Basic
Full
Network connection/configuration
Intrusion detection response
Kerberos Configuration
DUO Configuration
Security update installation for standard OS pkgs
Security scan and remediation
System data extraction/reporting: automatic
System data extraction/reporting: on request
Account creation/locking/deletion
Quota management
NFS/NIS configuration and support
Boot script/configuration management
Electronic mail configuration/support
Routine peripherals/drivers/disks
Software installation: Routine
Custom autoinstall configuration
Performance analysis/tuning
System relocation
Hardware/VM upgrade/exchange
Special purpose peripherals/drivers/disks
Software installation: Special Purpose
Advanced software configuration and support
DevOps support
Support for Existing Clients
- Open a Help Desk Ticket. The Help Desk will assign the ticket to our team.
If this is urgent, please call (949) 824-2222.
New Clients
Cost
| Service | Current Rates | Rate Type |
|---|---|---|
| Full Service System Administration | $300/server/month | Recharge |
| Advanced Web Hosting | $33/website/month | Recharge |
| Consulting Service (Design) | $136/hour | Recharge |
| Consulting Service (Build) | $101/hour | Recharge |
Recharge Policies
Enterprise Infrastructure Recharge Policy